Customer support bots that actually answer
Most “AI chatbots” are decision trees with a friendlier voice. GenMB agents are LLM-powered, trained on your docs, deployed wherever your users are, and hand off to humans when they should.
Trained on your docs
Upload PDFs, Markdown, or pages. RAG-powered answers cite the source, no hallucinations.
Multi-channel from one config
Telegram, Slack, email, and embedded chat widget, all answered by one agent with one knowledge base.
Smart hand-off
When a user is angry or the agent is unsure, escalate to a human via email or Slack with full context.
What people ship
- A SaaS support bot that answers from docs and books a call when stuck
- A pre-sales bot that qualifies leads and writes them to your CRM
- A multilingual support bot that translates and answers in 12 languages
- A status-page bot that auto-replies "we know, ETA X" during incidents